Exchanges & Returns:
I want you to be 100% happy with your purchase. If you are not satisfied I will gladly exchange or replace your purchase. Returns can only be made within 3 days of your packages delivery confirmation in the original, unworn condition, and will incur a 15% re-stocking fee upon return for etsy fees.
I kindly ask that customers refrain from purchasing multiple items to decide which will work best, while planning to return the rest. This is due to the handmade nature of our items. All custom items are final sale.
Items must arrive packaged safely in the original box so as to avoid any damage to the items enclosed. Refunds will not be processed if the return arrives damaged.
International customers are responsible for all customs charges.
SHIPPING: Orders will be shipped via USPS First Class Mail (2-5 business days) with tracking and delivery confirmation.
Upgraded shipping is available, please inquire before placing your order if it is needed on a rush basis, or select priority shipping when checking out.
DISCOUNTS: Discounts available! Prices reflect discounted price in the drop down menu. Mix and match styles available, please contact us for details and to set up a custom listing.
2-3 Pairs (5% Off)
4-6 Pairs (10% Off)
7+ Pairs (15% Off)
If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 28 days of receipt.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.